Commonly asked questions about our products:

Second Nature values the health and wellness of all our employees and customers. In light of ongoing news regarding the Coronavirus (COVID-19), we want to communicate that we are taking proactive precautions to ensure the safety of our stakeholders and products.

Second Nature operates under a very stringent Food Safety/Quality System and FDA surveillance. Although at this time, the FDA does not have evidence that COVID-19 can be transmitted by food or food packaging, we have elevated awareness among the factory personnel on Good Manufacturing Practices (GMP’s) and hygiene practices as preventive measures. We are also educating team members on the Covid-19 Virus and sharing information as it becomes available from Center for Disease Control. Currently, Second Nature has not experienced any supply issues with raw materials for our products nor has our labor force been affected. We will continue to provide updated information as it becomes available.

Where can I buy Second Nature?
To find a store near you that carries Second Nature, please see our Locate page. In order to find out if a store carries a specific product, you must call the store directly. You can also find some of our products on Amazon.

Is Second Nature Sold internationally?
Our products are currently only available in the United States and the Bahamas.

I have a comment about your products, but I want to send it via the regular mail. What is your company address?
Send your correspondence to:
Second Nature
1200 East 14 Mile Road
Madison Heights, MI 48071

Do you offer any coupons?
We do not currently provide manufacturers coupons. Our primary method for discounted prices is through our retailer partners. Our products are often promoted with in-store coupons or on sale at various times throughout the year. We recommend that you check with a retailer in your area.

What types of nuts do you use in your products?
Second Nature uses peanuts, and a variety of tree nuts including: cashews, almonds, pistachios, walnuts and pecans.

How long do your products stay fresh?
The ‘Best Before’ date printed on each package represents the last day the product should be consumed to guarantee the best Second Nature quality, flavor and freshness. For example, the ‘Best Before’ code date of 020218 means that it was packaged on February 2, 2017, and should be consumed by February 2, 2018. Once opened, the freshness of our products will depend on the ingredients and your method of storage. Second Nature snacks stay freshest when stored in a cool, dark, dry place.

How should I store an opened package of your product?
Second Nature packaging helps preserve the freshness of the product until it’s opened. At that point you should plan to consume the product within a few weeks. Nuts can be refrigerated or frozen to extend the shelf life to about four weeks.

I have a nut allergy. Do you offer any peanut-free snacks?
We do not offer any peanut free products. All Second Nature packaging provides allergy information for the most common food allergens: peanuts, tree nuts, milk, wheat and soy. A great resource for information about common food allergies is:
Note: people can be allergic to both peanuts and tree nuts. Be sure to talk to your doctor if you think you or your child may have allergies, or if you have questions about allergies.

Do your products contain genetically modified organisms (GMOs)?
Many of our products are Non-GMO Project Verified and carry the logo on their packaging.

Are your snacks Kosher?
Yes, our Second Nature medleys and snack nuts are Kosher! All products are certified by the Orthodox Union (OU).

Are your snacks Vegan friendly?
Many of our snack mixes are made entirely with plant-based foods and contain no dairy products. However, some of our mixes that have chocolate do contain dairy, or are run on equipment that process other ingredients that are made with dairy products. Due to the potential for cross-contact between non-dairy and dairy items used at our facility, we do not claim that our facility is Vegan friendly.

Do your products have caffeine?
According to USDA nutrition data, caffeine is not present in peanuts or tree nuts. However, our trail mixes that contain chocolate will have caffeine.

What is the whitish coating on the surface of dark chocolate chunks?
What you are seeing on the dark chocolate chunks in Wholesome Medley or Dark Chocolate Medley is called blooming. This whitish bloom that you see is actually cocoa butter or sugar (both ingredients in chocolate) that has separated towards the surface of the chocolate. There are different types of chocolate bloom- sugar bloom and fat bloom.

Sugar bloom is caused by moisture. It can be caused by storing or making chocolate in too humid of conditions and using poor quality ingredients among other factors. Sugar bloom is usually more crystalline in appearance than fat bloom. It can give the chocolate an unusual texture and often extends further beyond the surface layers of the chocolate.

If you can easily wipe the whitish bloom off the surface of the chocolate, it is usually fat bloom. Fat bloom is the type of bloom most commonly seen in chocolate. Unfortunately, due to the structure and ingredient makeup of chocolate, fat bloom is something that occurs naturally over time.

While chocolate bloom is not very visually appealing, eating chocolate that has bloomed will not harm you. Over the years we have tried chocolate from several suppliers and have moved forward with those who have provided us with chocolate that has worked the best with our application. There have been numerous improvements in the industry and as research continues in this area we can hope to see chocolates that have even better stability in the future.

Are the re-sealable pouches/snack packs recyclable?
No, unfortunately there currently is no fully compostable or recyclable food safe flexible plastic packaging. We are testing recyclable packaging.

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